Protect your travel plans! Because the unexpected can happen. Le Blanc Spa & Resort strongly recommends the purchase of travel protection. It is best to purchase one of our travel protection plans when your reservation is made. In order to do so, you must submit premium payment for the Le Blanc Spa & Resort Passenger Protection Plan (PPP) or Travel Insurance Plan (TIP) with your deposit/payment. The plan goes into effect the date your payment is received by Le Blanc Spa & Resort and is non-refundable and non-transferable. To cancel a booking with PPP, please call the Palace Resorts PPP hotline at 800-346-8225 begin_of_the_skype_highlighting 800-346-8225 end_of_the_skype_highlighting at least 24 hours prior to trip departure. Please leave your name, the booking number and a concise cancellation message. If your package includes scheduled airline tickets, you must ALSO cancel with the airline directly. Scheduled air tickets must be cancelled at least one hour prior to departure, with the airlines, or you will lose the air cost of the booking. Listed below, please find a summary outline of the Passenger Protection Plan (PPP) and Travel Insurance Plan (TIP) and the protection you are purchasing with each. OPTION 1: PASSENGER PROTECTION PLAN (PPP): $49.00 per passenger for Land Only packages Part A: Provided by Le Blanc Spa & Resort When you purchase the Le Blanc Spa & Resort PPP, all applicable cancellation charges (not change fees) as per your Terms and Conditions contract will be refunded in the form of Le Blanc Spa & Resort travel certificates (PPP Voucher) as follows: 1. Charter air packages and Land Only packages will receive the cost of the package, less PPP fee on a PPP voucher - valid for one year from original departure date. 2. Bulk & Block air packages (once issued) will receive the cost of the package, less PPP and the cancellation fee (usually $150-$200) on a PPP voucher – valid for one year from original date of departure. 3. Published air packages will receive a PPP voucher for the cost of the land portion less the PPP. Clients will receive the airline ticket numbers (or paper tickets) and be advised of the ticket cost. Clients can use the cost of the airline ticket, less the airline change fee (usually $150 to $200 per ticket) to purchase a new ticket to: a. the same Palace destination on same carrier, b. a different Palace destination on same carrier, or c. any destination that the issuing carrier flies. If clients take option “c” they must contact the issuing airline direct for reservations. VERY IMPORTANT - Published air tickets must be used by one year from original purchase date. Any increases in the air or hotel price of rebooked vacations are the responsibility of the traveler. Travel certificates are issued in the original names of the passengers on the booking at the time of cancellation. The certificates are non-transferable and name changes will not be accepted. PPP can be repurchased when rebooking clients' vacation with the original PPP voucher. Please note that the newly purchased PPP will only offer full protection for cancellation until the original date of departure. Under no circumstances does the PPP Plan allow for a full or partial cash refund, nor is it extendible. Please note that the PPP program provides limited benefit health insurance only. Part B: Post Departure Coverage Part B travel protection coverages are underwritten by U.S. Fire Insurance Company and are provided in excess of all other valid and collectible insurance or indemnity, and shall apply only after such other benefits have been paid. Benefits included are Trip Interruption, Accidental Death & Dismemberment (Air Flight Only), Medical Expense/Emergency Assistance, Missed Connection, Travel Delay, Baggage & Personal Affects and Baggage Delay. IMPORTANT INFORMATION: * Vouchers are issued in the original names of the passengers on the booking at the time of cancellation. Please refer to the Certificate of Insurance for full details of the plan provisions, exclusions and limitations.
$79.00 per adult passenger for Land Only packages $99.00 per adult passenger for Air/Land packages *Child is defined as passengers who are 12 and under The TIP plan is underwritten by U.S. Fire Insurance Company and the travel protection coverages are in excess of all other valid and collectible insurance or indemnity, and shall apply only after such other benefits have been paid. Below is a brief description of the benefits included within the TIP plan. Trip Cancellation: Trip Interruption: Trip Delay: Emergency Evacuation: Medical Protection: Repatriation of Remains: Baggage/Personal Effects: Baggage Delay: Accidental Death & Dismemberment: 24-Hour Worldwide Emergency Assistance: Please refer to the Certificate of Insurance for full details of the plan provisions, exclusions and limitations. The above is a partial description of benefits. Certain conditions, exclusions, and limitations apply as set out in the Certificate of Insurance. We urge you to carefully review the Certificate of Insurance at the links provided above for complete details. You may contact the Plan Administrator, Trip Mate at 1-800-888-7292 with any questions. |
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